I’m a degital marketing student in Vancouver, Canada, with experience in sales and customer service. I love the connection between people and people, people and culture which is reflected in my vision and dream.
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At Isoya Corporation. Ltd in Kyoto, I cultivated warm relationships with customers and colleagues. I designed menus by hand and used Canva for visually appealing food menus, Instagram posts, and flyers. My comprehensive knowledge of wines, sake, and beer boosted daily beverage sales, and I managed staff, orchestrated table arrangements, and provided training
At 21 Community Co. Ltd in Tokyo, I excelled in listening to clients and providing tailored solutions, consistently exceeding monthly sales quotas by 110%. I fostered growth through repeat business and referrals, adapted to changing market trends with a positive, results-oriented attitude, and received the 2021 Newcomer of the Year Award.
At ZUBU Ramen in Vancouver, I efficiently prepared tables for up to 200 guests daily, ensuring memorable experiences and encouraging repeat visits. I thrive in fast-paced environments with excellent multitasking and prioritization skills. Additionally, I played a key role in training staff for improved team performance
International Relations
B.A. in International Relations, Ritsumeikan University. While in university, I was a member of a Yosakoi dance club with over 100 members and focused on team management as vice-president. I also traveled to more than 10 countries around the world as a backpacker and experienced many encounters and cross-cultural exchanges.
Customer Service
I developed a strong interest in customer service at a restaurant where I had worked since I was the University student, and worked as a server leader and in charge of the open kitchen stuff at a popular restaurant in Kyoto. I also worked as a sommelier after obtaining my wine sommelier certification. I also uses my knowledge of the Color Proficiency Test Level 1 to design restaurant menus, SNS management, and a wide range of other activities.
Sales
Sales representative for a wine import company in Roppongi, Tokyo, selling to restaurants, liquor stores, and retailers.
I was responsible for both inside sales using email marketing and Cold Call, as well as field sales to retailers, and maintained a monthly sales achievement rate of over 110%. In his second year with the company, I achieved the top sales and profit margin in the sales department and received the Rookie of the Year Award in 2022.
Digital Marketing
I major in Digital Marketing at Greystone Collage in Vancouver. I have a great interest in web design and SEO, and is learning more and more every day. In addition to my studies, I also works as a senior server at a local restaurant, where I am responsible for customer service and communication with customers in a busy restaurant that receives nearly 200 customers a day.
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